One Kitchen Privacy Policy

One Kitchen
(“We”/” Us”/Our”) respect your personal privacy.
We take Our obligations for the processing of personal information very seriously and We are committed to protecting your privacy.

This privacy policy (together with Our terms of use which can be obtained from our website, https://onekitchen.co.za/ governs the manner in which we treat your personal information and/or personal data which we collect from you or you provide to us.
We respect your privacy, your personal information and your personal data and, for this reason, we take all reasonable measures in accordance with this privacy policy to protect your personal information and personal data and to keep it confidential.

YOU AGREE THAT THIS PRIVACY POLICY AND OUR TERMS OF USE GOVERN YOUR USE OF OUR WEBSITE. ALL DISPUTES OVER PRIVACY AND YOUR DATA SHALL BE GOVERNED AS SET OUT IN THIS PRIVACY POLICY AND IN OUR TERMS OF USE.

The “responsible party”, as referred to in the Protection of Personal Information Act No. 4 of 2013 (“POPI”) is One Kitchen You may direct your queries in regard to the protection of personal information to the information officer at One Kitchen address.

Responsible Party

By using our website, you agree to the terms of this policy and our terms of use. Any disputes concerning privacy and your data will be governed by this policy and our terms of use.
The "responsible party" under the Protection of Personal Information Act No. 4 of 2013 (POPI) is One Kitchen. For any inquiries related to the protection of your personal information, you may contact our information officer.

Information We May Collect from You

We may collect and process the following data:
  • Personal Information:
    Provided when filling out forms on our app or website, registering to use our services, subscribing, posting material, requesting services, entering competitions, or reporting issues.
  • Communications:
    If you contact us, we may keep a record of your correspondence.
  • Surveys:
    We may ask you to complete surveys for research purposes, but participation is optional.
  • Transaction Details:
    Information on transactions carried out through our app or website and order fulfilment.
  • Visit Information
    Details of your visits to our website, including traffic data, location data, weblogs, and communication data.

IP Addresses and Cookies

  • IP Address:
    We may collect information about your phone or computer, such as IP address, operating system, and browser type for system administration and to report aggregated data to partners.
  • Cookies:
    We may use cookies to personalize your experience on our app/website. Cookies store information to remember you on subsequent visits, enhance user experience, and improve site functionality. You can refuse cookies via your browser settings, but this may limit your access to some parts of the site.

Personal Information and Third Parties

We are not responsible for the privacy policies of third-party websites linked from our app or website. Please check the privacy policies of these third parties to understand how they protect your data.

Storage of Your Personal Data

Your data may be transferred to and stored on servers at our offices, where staff may process orders, payment details, and provide support. By submitting your data, you consent to this transfer and storage. We will take necessary steps to protect your data and ensure it is stored securely in line with this policy.
Despite our best efforts, the internet is not completely secure. Any data transmitted via the internet is at your own risk, but we will use strict security measures to prevent unauthorized access once we receive your data.

Use of Your Information

We use your information for various purposes:
  • To present content effectively for your device.
  • To provide products and services you request or may be interested in.
  • To fulfill our obligations under contracts with you.
  • To enable participation in interactive features.
  • To notify you about changes to our products.

Disclosure of Your Information

We may disclose your personal information to One Kitchen affiliates as defined under the South African Companies Act No. 71 of 2008.

Your Rights

You have the right to opt out of marketing communications and prevent the processing of your personal data for marketing purposes. You can exercise this right at any time by contacting us at [email protected].

Links to Other Websites

Our app/website may contain links to third-party sites with their own privacy policies. We are not responsible for the privacy practices of these external sites.

Access to Information

You can correct or update the information we hold about you at any time by contacting us. Any access requests may be subject to specific requirements.

Changes to Our Privacy Policy

Any changes to this privacy policy will be posted on our app/website.

Contact

For any questions or concerns about this privacy policy, you can contact us at [email protected] or direct your inquiry to our information officer.

Applicable Law

This privacy policy is governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.